We offer a refund to customers for online orders only if you have emailed us within 14 days of the date of purchase. The customer then has another 14 days to return the goods once you have informed us. We will then make the refund within 14 days of receiving the goods back. If you wish to make a return you must inform us in writing by email or letter. When making a return you must send the item using a fully tracked delivery service and appropriate insurance as we will not be held responsible for items missing or damaged on their return journey. Please note, we cannot accept returns unless you have kept the original packaging and are able to repackage the item securely using this.

You will be given the option of an exchange or we will refund your payment minus postage. We aim to reimburse you within 14 working days. Items made to order are not subject to returns. For example, any artwork printed to order will be non-returnable. Due to monitor settings colours may vary slightly from the colours you see on screen. However if large variations occur we will advise before shipment.

• Damaged items must be notified with 10 days of receiving the artwork. After this point we cannot offer a refund or replacement.
• Please note framed items are non-refundable. We offer a discretionary 2 months on framed artwork warranty.
• If you return a print you will be charge the shipping fee and refunded the balance of your order. 
• If you exchange a print you will be charged the shipping fee for the second order. Free Delivery is on the first order for orders over £200.00
• If the print arrives damaged and you need to return it to us please advise is first and then send it via 2nd class signed for. 
• The maximum we will cover for return shipment is £4.00 for 2nd class signed for UK and £20 for international.
• Please note these terms and conditions refer to the Online Shop only.
• If you order a print for collection but fail to collect we can hold the print for 6 months after which time it will be returned to stock. Any artwork not collected within 30 days of the initial order is not eligible for a refund.

 

Giclee Prints.

All our Giclee Prints are made to order from our printer, when you buy from us, our printer dropships direct to our customers. We can't offer refunds on these prints as they are made to order. The same goes for any personalised prints that you order through us.

 

Buying from our Physical Shop 'Everyday Sunshine' 49 Barbauld Road London N16 0RT.

If you want to return a print from our shop and want to return it, we offer an exchange or credit note only.